Stand Up Trunk Spoiler Wing For 2015-2023 Ford Mustang GT500 Style
SHIPPING COSTS
We only provide delivery in the US. We offer free shipping on all orders in US, BUT excludes Hawaii. Please check the shipping cost on the checkout page before placing an order.
Why not free to Hawaii?
Due to the unique geographical location of Hawaii, which is far from the U.S. mainland, shipping costs are significantly higher compared to other states. Deliveries to Hawaii require either air or sea transport, which naturally increases logistics costs. In addition, associated taxes, fuel surcharges, and extended handling and delivery times are factors that we must consider. The additional shipping fee helps to cover these extra transportation costs, ensuring that your order can be delivered on time and safely.
We understand that additional shipping fees may cause inconvenience, and we have done our best to minimize these costs to provide you with the best possible value.Thank you once again for your understanding and support.
The time frame for order delivery is divided into two parts:
PROCESSING TIME:
TRANSPORTATION TIME:
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Shipping option
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Estimated delivery time
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Price
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Standard Shipping
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3- 5 Business Days
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Free
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CUSTOMS AND IMPORT TAXES
COOPERATIVE SHIPPING SERVICE:
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
You can track real-time package status in "tracking my order" page or via www.17track.net
INCORRECT ADDRESS
w2bodykits is not responsible if the customer provides the wrong address. Please double check the address information before placing an order.
UNRECEIVED PACKAGES
If the package is not delivered within the specified time, please contact w2bodykits and we will help you check the order status. (Email: info@w2bodykits.com) W2bodykits is not responsible for lost or stolen orders.
Damaged Product
In the event that a customer receives a damaged product, our default procedure is to arrange for a replacement to be sent to the customer. If the customer does not require a replacement and prefers a refund instead, please let us know promptly by e-mail. We kindly request that you provide detailed information about the damage and include any supporting evidence, such as photographs. Our customer support team will review your request and assist you with the necessary refund process. Please note that the customer is responsible for returning the damaged product to us, and the refund will be processed upon receipt and inspection of the returned item."
CONTACT INFORMATION
Please send email to us If you have any concerns. Our email: info@w2bodykits.com
Contact email：info@w2bodykits.com
Customer service chat hours:
Mon-Sun | 9:00 am - 6:00 pm PST
Our policy lasts 30 days.Customer need to send email to info@w2bodykits.com in 30 days of item delivered. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please inspect the product upon receipt. If you find any damage or receive the wrong item, please do not install it. Notify us within 3 days of receiving the product, and we will arrange a quick and free replacement.
RETURN/EXCHANGE CONDITIONS
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Return is not accepted when damage is caused by unauthorized maintaining, misusing, collision, negligence, abuse etc.
Conditions for w2bodykits to cover shipping costs：
- Item arrived damaged
- Item received is not the same as purchased
- We delivered to the wrong address
We will provide the return label/refund/exchange.
Conditions for customer to cover shipping costs：
- The customer doesn't like the product for their own reasons
CANCELLATION
We understand that circumstances may arise where you need to cancel an order and request a refund before the product is shipped. However, please note that a cancellation fee of 5% will be applied to cover payment processing charges.
Why? Due to credit card company policies when place an order, the merchant processing fees are charged to us regardless of whether the order is canceled at a later time. Since that our average order values are in the hundreds of dollars, we cannot afford to lose much of on a transaction amount because customers change their mind.It also encourages fraudulent purchases from competitors who have tried to take advantage of this in the past. We will make all reasonable attempts to provide a fair and equitable resolution but we just cannot spend 4-6% of the purchase on customers who change their mind. If you have an extenuating circumstance or concern please contact at info@w2bodykits.com to discuss prior to your purchase.
If you wish to cancel your order and request a refund, kindly notify us as soon as possible. The cancellation fee will be deducted from the total refund amount. We will initiate the refund process promptly and ensure that the remaining balance is returned to you through the original payment method used during the purchase.
We encourage our customers to carefully review their orders before finalizing the purchase to avoid any inconvenience. Please note that once the product has been shipped, our standard return and refund policy will apply.
If you have any questions or need further clarification regarding our cancellation and refund policy, please don't hesitate to reach out to our customer service team. We are here to assist you.
Thank you for choosing our online store, and we appreciate your understanding regarding this policy.
If the order has already been shipped out, a 10% of restocking fee will be deducted from your refund.
Why? If you are purchasing an item from w2bodykits.com. You have to bear some responsibility for choosing the items you want and bearing the costs associated with delivering the item to you in good condiction. We will make all reasonable attempts to replace an item woth a different one. We just cannot pay you to see if you like something. We have no intention to profit off returns, but the shipping fee is too expensive for us to bear all costs of you delivering a product and returning it with no risk to the purchaser.
EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
RETURN ADDRESS
For the return address, please email customer service to obtain the address (info@w2bodykits.com) Thank you!
HOW TO RETURN AN ITEM OR AN ENTIRE ORDER?
Step 1: Please contact our Customer service team（info@w2bodykits.com）to start the return process with the following information:
Return package without authorization by W2bodykits is not acceptable, no replacement or refund will be provided for unauthorized return. Thank you for your understanding!
- Order number；
- Proof of purchase；
- Product photo& Package labels；
Step 2: Insert your receipt, along with the items, back into the original packaging.
Step 3: Turn package over to the courier, after the courier has checked the return shipment, please close the package securely.
Note:
When returning items, please ensure that only one product is placed in each box. Please understand that automotive accessories are classified as large and special items, especially those with glossy black finishes. If multiple items are returned together in the same package, it may cause friction and scratches on the surface. Therefore, for customers purchasing multiple items, if you wish to return two or more products, please do not package them together. Otherwise, if scratches occur on the products after our warehouse receives your return package, you will bear partial responsibility. Thank you for your understanding.
Refund Policy
REFUND POLICY
W2bodykits issue refund to customer account by original method of payment. If customer paid by PayPal, w2bodykits will refund to original PayPal Account.
If you have placed a order and the item had been shipped and want to cancel your item there will be a 10% restock fee.
Why? If you are purchasing an item from w2bodykits.com. You have to bear some responsibility for choosing the items you want and bearing the costs associated with delivering the item to you in good conditions. We will make all reasonable attempts to replace an item with a different one. We just cannot pay you to see if you like something. We have no intention to profit off returns, but the shipping fee is too expensive for us to bear all costs of you delivering a product and returning it with no risk to the purchaser.
Once your package reaches us, please allow 1-2 business days for your return to be processed.
Once the damage issue is confirmed, refund will be processed by w2bodykits
If more than 3 business days have passed since we’ve approved your return, please contact us at info@w2bodykits.com.
Contact email：info@w2bodykits.com
Customer service chat hours:
Mon-Sun | 9:00 am - 6:00 pm PST
w2bodykits Warranty Terms & Conditions:
w2bodykits will guarantee products for a period of 1-year from the date of purchase. Warranty will be valid once the order is Fulfilled. Warranty only applies if the product was purchased from w2bodykits or through authorized retailer. product warranties are non-transferrable and do not include service charges, shipment or any additional requests for reimbursement. Product warranty is voided if any modifications are made to the w2bodykits product. Typical wear and tear on products is not covered under the warranty. Warranty does not cover products that have been improperly installed or products that have been damaged by abuse or improper care. All warranty claims that do not conform with the above warranty guidelines will be reviewed on a case by case basis and a final determination will be made by w2bodykits.
What is not covered by the warranty?
1. Products that do not have enough proof of purchase
2. The product is lost or stolen
3. Items beyond the warranty period
4. Non-quality related issues
5. Repair by third party
6. Damage caused by misuse of the product
7. Purchase from an unauthorized dealer
How to apply for warranty?
If you have product quality problems during the warranty period, you can send an email to: info@w2bodykits.com, tell us your order number and product issues, we will contact you.
Contact email：info@w2bodykits.com
Customer service chat hours:
Mon-Sun | 9:00 am - 6:00 pm PST
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Customer Reviews
Beautiful part but wish it was molded better. Anyway, a good choice.
Leaving feedback on my experience dealing with w2bodykits… The quality of the item I purchased was great & packaged well but unfortunately it was damaged during shipment, I emailed Cara right away with pictures of the item and got responded quickly, came to a resolution just as fast… They were professional and courteous… Sometimes everything doesn’t go as smooth as you want it to be, But it’s good to know & I wanted to share how professional they was.
Received my order earlier than I thought I would. And installed the part today.
Shipping took a while but arrived when they said it would arrive. Quality of spoiler seems really good and special packaging was used to ensure spoiler would not bend. Would def recommend!
Questions & Answers
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Guaranteed Fit
Quality assured