Shipping Policy
SHIPPING COSTS
We only provide delivery in the US. We offer free shipping on all orders in US. Please check the shipping cost on the checkout page before placing an order.
The time frame for order delivery is divided into two parts:
PROCESSING TIME:
TRANSPORTATION TIME:
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Shipping option
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Estimated delivery time
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Price
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Standard Shipping
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8- 10 Business Days
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Free
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CUSTOMS AND IMPORT TAXES
COOPERATIVE SHIPPING SERVICE:
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
You can track real-time package status in "tracking my order" page or via www.17track.net
INCORRECT ADDRESS
w2bodykits is not responsible if the customer provides the wrong address. Please double check the address information before placing an order.
UNRECEIVED PACKAGES
If the package is not delivered within the specified time, please contact w2bodykits and we will help you check the order status. (Email: info@w2bodykits.com) W2bodykits is not responsible for lost or stolen orders.
Damaged Product
In the event that a customer receives a damaged product, our default procedure is to arrange for a replacement to be sent to the customer. If the customer does not require a replacement and prefers a refund instead, please let us know promptly by e-mail. We kindly request that you provide detailed information about the damage and include any supporting evidence, such as photographs. Our customer support team will review your request and assist you with the necessary refund process. Please note that the customer is responsible for returning the damaged product to us, and the refund will be processed upon receipt and inspection of the returned item."
CONTACT INFORMATION
Please send email to us If you have any concerns. Our email: info@w2bodykits.com
Contact email：info@w2bodykits.com
Customer service chat hours:
Mon-Sun | 9:00 am - 6:00 pm PST